{"id":1539,"date":"2024-05-02T11:03:56","date_gmt":"2024-05-02T11:03:56","guid":{"rendered":"https:\/\/www.abbaye-des-monges.com\/personal-data\/"},"modified":"2025-11-20T11:46:04","modified_gmt":"2025-11-20T11:46:04","slug":"personal-data","status":"publish","type":"page","link":"https:\/\/www.abbaye-des-monges.com\/en\/personal-data\/","title":{"rendered":"Personal data"},"content":{"rendered":"\t\t
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Privacy policy <\/br>\nabbaye-des-monges.com<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The protection of your personal data is important to you, as it is to ABBAYE DES MONGES, because we want to meet your expectations and demonstrate the exemplary nature of our services.<\/span><\/p>

You are concerned by the protection of your personal data if you are a visitor to the <\/span>website<\/b> www.abbaye-des-monges.com<\/span><\/a>i.e. the person simply surfing on the ABBAYE DES MONGES website.<\/span><\/p>

It is essential for ABBAYE DES MONGES, the company responsible for processing your data, to ensure the confidentiality and respect of your personal data so that you can browse our website: <\/span>www.abbaye-des-monges.com<\/span><\/a> with complete confidence. <\/span> <\/p>

ABBAYE DES MONGES is a sole trader, Siret n\u00b0: 315 308 833 00039, APE code: 0121 Z, whose head office is located Route de Gruissan – 11100 NARBONNE.<\/span><\/p>

XXXXXXXX publishes the Site <\/span>www.abbaye-des-monges.com<\/span><\/a> and therefore processes your data in its capacity as data controller.<\/span><\/p>

Below, you will find all the measures we use to process your personal data in compliance with your rights, in order to protect your privacy by ensuring the protection, confidentiality, security, control, non-corruption and permanent access to the data you entrust to us.<\/span><\/p>

We have taken the necessary steps to provide you with clear and accurate information on how your data will be processed, and have put in place the appropriate methodology and technical means to protect your data against loss, modification, communication or access by unauthorized third parties.<\/span><\/p>

To achieve these objectives, we implement appropriate technical and management measures to ensure that processing complies with applicable data protection law.<\/span><\/p>

As such, we hereby undertake to comply with the essential principles of the European General Regulation and French law on the protection of Personal Data.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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DEFINITION OF PERSONAL DATA<\/b>
<\/b>Personal data is information in a format that makes it possible to identify a natural person, either directly by means of his or her first and last names, or indirectly by means of an identifier, telephone number or e-mail address.<\/span><\/p>

PROCESSING YOUR DATA<\/b>
<\/b>The processing of personal data may involve collecting, recording, organizing, archiving, modifying, deleting, adding, exporting, consulting, processing or communicating personal data, as defined below.<\/span><\/p>

PERSONAL DATA COLLECTED<\/b>
<\/b>For the contact or reservation form(s) name, first name, address, zip code, town, e-mail address, telephone number and in the event that you are asked for other data, it will always be in compliance with the application of the RGPD standards. <\/span>
<\/span>For the registration form surname, first name, postal address, e-mail address, telephone number.<\/span>
<\/span>The names of accompanying persons. In the case of minors, we only collect their surname, first name and date of birth through an adult. <\/span>
<\/span>Payment information (credit card number). <\/span>
<\/span>Your choices or preferences for your accommodation or stay.<\/span>
<\/span>Special conditions to be taken into account during your stay, such as disabled access.<\/span>
<\/i><\/b>Tourists of foreign nationality, including European Union citizens, must complete and sign an individual police form in French and English on arrival at the establishment. This also applies to tourists traveling in groups or on organized tours. The hotel form contains the following personal data: <\/span><\/i>
<\/span><\/i>surname and forenames; date and place of birth; nationality; usual place of residence; cell phone number and e-mail address; dates of arrival and departure.<\/span><\/i>
<\/span><\/i>Children under the age of 15 may be listed on the card of an accompanying adult.<\/span><\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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PERSONAL DATA COLLECTION<\/b>
<\/b>We collect your personal data:<\/span>
<\/span>To process your stay or reservation requests<\/span>
<\/span>For reservations, whether made directly or through a third party, by post, online or by telephone.<\/span>
<\/span>For handling complaints or disputes.<\/span>
<\/span>To consult our pages on social networks.<\/span>
<\/span>For the transfer to certain service providers of information concerning you, for example online reservation software or banks for payments.<\/span><\/p>

WHY WE COLLECT PERSONAL DATA<\/b>
<\/span>To get to know you better and communicate with you.<\/span>
<\/span>To manage our relationship, holiday reservations, special requests.<\/span>
<\/span>To promote our Domaine Viticole in the Aude.<\/span>
<\/span>So that you can benefit from promotional prices at certain times of the year<\/span>
<\/span>To compile statistics to enable us to improve our services.<\/span>
<\/span>For commercial and accounting management. <\/span>
<\/span>To secure the payments you make.<\/span>
<\/span>To prevent fraud<\/span>
<\/span>To protect your data<\/span>
<\/span>For foreigners, to comply with <\/span>article R. 611-42 of the Code de l’entr\u00e9e et du s\u00e9jour des \u00e9trangers et du droit d’asile.<\/span><\/p>

APPLYING YOUR RIGHTS<\/b><\/p>

You have the right to request<\/b> <\/span>access and rectification of your data, as well as <\/b>and <\/span>to limit the processing of your data.<\/b><\/p>

You have the right to request <\/span>the deletion<\/b> of your Data.<\/span>
<\/span>If you wish your Data to be deleted, we may nevertheless keep it on hold for as long as is necessary to meet legal, accounting or tax obligations.<\/span><\/p>

You have the right to ask us to apply <\/span>your right to object<\/b> to data processing for commercial prospecting purposes.<\/span><\/p>

You have the right to exercise your <\/span>right to portability<\/b>.<\/span>
<\/span>The right to portability offers you the possibility of recovering part of your data in an open, machine-readable format. In order to be able to store them or transmit them easily from one information system to another, with a view to their re-use<\/span> <\/span><\/i>for personal use.<\/span><\/p>

To exercise your rights, you must send your request specifying :<\/span><\/p>

– Your e-mail address<\/span><\/p>

– Your first and last name<\/span><\/p>

– Your precise postal address<\/span><\/p>

– A copy of your valid ID.<\/span><\/p>

To the Data Protection Officer of XXXXXXXX by e-mail Forwarded to :<\/span>
<\/span>info@abbaye-des-monges.com<\/span><\/a> or by post addressed to ABBAYE DES LONGES, D\u00e9l\u00e9gu\u00e9 \u00e0 la Protection des Donn\u00e9es Personnelles, Route de Gruissan – 11100 NARBONNE.<\/span><\/p>

You will receive a reply within a maximum of four weeks from the date we receive your request.<\/span><\/p>

You may, at any time, <\/span>lodge a complaint with the competent supervisory authority<\/b> (in France, the CNIL: <\/span>www.cnil.fr<\/span><\/a>)<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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RECIPIENTS OF YOUR DATA <\/b>
<\/span>Only various internal departments of our company may have access to your Data.<\/span><\/p>

TRANSFERS OF YOUR DATA OUTSIDE THE EUROPEAN UNION<\/b> <\/span><\/p>

Your data is processed by ABBAYE DES MONGES. They are never processed outside the European Union. <\/span><\/p>

SECURITY MEASURES<\/b>
<\/span>We undertake to implement the technical, material and management resources required to guarantee a level of security commensurate with the risk to the rights and freedoms of individuals.<\/span><\/p>

HOW LONG WE KEEP YOUR DATA <\/b>
<\/span>We only keep your data for as long as is necessary to process it, or as required by legal and tax obligations.<\/span>
<\/span>6 months for individual police reports, written in French and English, for customers of foreign nationality, including European Union nationals, the hotel report is kept by the professional and forwarded to the police or gendarmerie only at their request.<\/span><\/i><\/p>

ACCESS TO YOUR PERSONAL DATA<\/b>
<\/span>In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, all individuals have the right to access and, if necessary, rectify or delete data concerning them. These rights may be exercised at any time:<\/span>
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<\/span>By post <\/b>: <\/b>ABBAYE DES MONGES, D\u00e9l\u00e9gu\u00e9 \u00e0 la Protection des Donn\u00e9es Personnelles, Route de Gruissan – 11100 NARBONNE.<\/span><\/p>

By phone<\/b> : <\/b>04 68 32 26 61<\/span>
<\/b>Electronically <\/b>: <\/span>info@abbaye-des-monges.com<\/span>
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<\/span><\/a>The Publisher reminds you that any individual may, for legitimate reasons, object to the processing of Data concerning him or her.<\/span>
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<\/b>COOKIES<\/b>
<\/span>There are several categories of cookies, some of which are issued directly by our site and its service providers, while others may be issued by third-party companies.<\/span>
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<\/b>Use of cookies that you can disable<\/b>
<\/b>A cookie is a small text file that is transferred to your computer, smartphone or tablet via your Internet browser. Cookies are stored on the hard disk of your terminal (computer, smartphone or tablet) when you visit our site. Cookies enable us to recognize you on subsequent visits to our site. <\/span>
<\/span>Cookies can be temporary (session cookies) or permanent. Session cookies are active for the duration of your visit only, and are deleted when you close your browser. Permanent cookies remain on your terminal’s hard disk when you leave the site, until you delete them manually or the browser purges them after a certain period. <\/span>
<\/span>We use performance analytics cookies to monitor website performance, for example to determine the number of times a page is viewed and the number of unique users on its website. Web analytics services may be designed and operated by third parties. The information provided by these cookies is used to optimize the user experience or to identify parts of the website that may require maintenance. The information is anonymous and is used solely for audience statistics. <\/span>
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<\/span>In particular, we may use Google Analytics to collect information about visitors to the site through these cookies. This information may be used by the providers of these solutions. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Manage and disable cookies <\/b>
<\/b>Most browsers are set to accept the cookies used on our website. However, you can adjust these settings to deactivate cookies. The following links will explain how to adjust your browser’s cookie settings. <\/span>
<\/span>Please note:<\/b> When deactivating cookies, please note that some graphical elements may not be displayed correctly, or that you may not be able to use certain applications.<\/span>
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<\/b>Cookies issued <\/b>by <\/span>ABBAYE DES MONGES and its service providers<\/b>
<\/span>Various cookies may be deposited on your computer when you browse our website:<\/span>
<\/span>
<\/b>Essential” cookies<\/b>
<\/b>These cookies are essential for efficient browsing on our site, and overriding them may cause browsing problems.<\/span>
<\/span>These cookies are also necessary to track website activity.<\/span>
<\/span>These cookies may be installed on your terminal by our site or by its service providers. <\/span>
<\/span>
<\/b>Analytical and Personalization Cookies <\/b>
<\/b>These cookies are not essential for browsing our site, but they may be used to facilitate your searches or optimize the operation of our site.<\/span>
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<\/span>Cookies issued by third-party companies<\/b>
<\/span>The issue and use of cookies by third parties on our site are subject to the privacy protection policies of these third parties. These cookies are not essential for browsing our site. <\/span>
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<\/span>Marketing cookies<\/b>
<\/b>Our website : <\/span>www.abbaye-des-monges.com<\/span><\/a> does not use cookies for advertising purposes.<\/span><\/p>

SOCIAL NETWORKS <\/b>
<\/b>We may include third-party applications on our site that enable you to share content from our site with other people, or to let these other people know that you have viewed or expressed an opinion about content on our site. This is particularly the case for “Share” and “Like” buttons from social networks such as Facebook, Twitter, etc. <\/span>
<\/span>The social network providing such an application button is likely to identify you thanks to this button, even if you did not use this button when consulting our site.<\/span>
<\/span>In fact, this type of application button may enable the social network concerned to track your browsing on our site, simply because your account with the social network concerned was activated on your terminal (open session) during your browsing on our site.<\/span>
<\/span>We do not control the process used by social networks to collect information relating to your browsing on our site and associated with the data they hold.<\/span>
<\/span>We invite you to consult the privacy protection policies of these social networks in order to learn about the purposes of use, in particular advertising, of the browsing information they may collect through these application buttons.<\/span><\/p>

In particular, these protection policies should enable you to exercise your choices with regard to these social networks, notably by configuring your user accounts for each of these networks.<\/span>
<\/span>To find out about the privacy policies of the above-mentioned social networks, click on the name of the social network of your choice: <\/span><\/p>